Every circuit is a contract. Every contract is a bill.
Connectivity is sold by the circuit, installed in the field, and billed by the month, across systems that rarely agree on which customer owns which line. The disagreement surfaces as circuits nobody billed, renewals nobody chased, and faults nobody can trace to an account.
One record per circuit.
The customer, the site, the circuit, the contract, and each fault and invoice raised against it, kept together so sales, the field team, and finance read the same account.
Built for how connectivity is sold and billed.
One record per circuit.
- Accounts & circuits
Enterprise accounts, sites, and circuits linked, so a renewal, a fault, and an invoice all point at the same line.
Zoho CRM Plus - Faults
Faults raised as tickets against the circuit they concern, with the clock running from the moment they open.
Zoho CRM Plus
- Field work
Site surveys, installations, and fault call-outs dispatched to field teams, with the work signed for on site.
Zoho FSM - Billing
Recurring billing for fixed and usage charges, with deposit pro formas kept out of what is submitted to LHDN.
Zoho Creator - e-Invoicing
Invoices, credit notes, and refunds submitted to LHDN from the system that raised them.
Zoho Books
What a connectivity provider runs on.
Billing by tenancy, with fixed and call charges, a shape standard invoicing modules do not handle. Built on low code, with LHDN submission inside the app.
See the platform →
Enterprise accounts, sites, and opportunities on one record, with faults raised through its help desk against the same customer.
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Site surveys, installations, and fault call-outs dispatched to field teams, with the job sheet, the photos, and the customer’s signature on the visit.
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The customer-care line routed by queue and logged against the account, so every call about a circuit is on the record.
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The ledger the billing posts to, with LHDN e-Invoicing for invoices, credit notes, and refunds alike.
See the platform →Written to specification.
LHDN e-Invoicing, built into a billing system already running
A connectivity provider's own billing application signs and submits invoices, debit notes, credit notes, and refund notes to LHDN. Deposit pro formas are kept out of the submission path.
Read the build →Zoho Catalyst, scheduledAn electricity account that reconciles itself
Bills arrive as itemised supplier bills matched to the sen, and payment confirmations return in the utility's own fixed-width format.
Read the build →Zoho Books extensionA state agency's limit of authority, enforced by the system
Approval tiers set by amount band and changed without a developer. The configuration screen refuses overlapping bands, so a payment can never route two ways.
Read the build →Zoho Books widgetThe bank's own file format, rebuilt inside the ledger
Six payment modes (payroll, GIRO, JomPAY, RENTAS, intrabank, and telegraphic transfer), checked by 43 validators so the bank accepts the file on the first attempt.
Read the build →A defined first engagement. Then it is held.
Integration Sprint
For the operator already running provisioning and network systems: Zoho and those systems connected, with the field mapping agreed before anything is built.
See the scope →After go-liveCARE
Guaranteed response times and Zoho-certified support, so the people who built the system stay with it after go-live.
See the plans →The e-Invoice pointCredit notes and debit notes need e-Invoices too
A rebate for downtime or a corrected charge on a circuit raises a credit or debit note, and that note is in scope.
Read it in In the Loop →No circuit should run unbilled.
Sales, provisioning, and billing on one account, so what was installed is what is invoiced for each month it stays live.
Tell us what you're connecting.
Bring the circuit that is hardest to bill.
Or chart your position first, on your own →