A building is a hundred small promises, kept on time.
The lift that was serviced, the leak that was fixed, the tenant who was billed correctly. When each one lives in a different chat, spreadsheet, and logbook, the promises are kept by memory, and memory is the first thing to give way as the portfolio grows.
One record per building.
Tenants, assets, contracts, and the people who maintain them, on one foundation. A request raised in the lobby reaches the right technician, the work is signed for, and the cost lands on the account it belongs to.
Built for how a managed property runs.
One record per building.
- Requests
Tenant and resident requests raised once, routed to the right team, and tracked to the day they closed.
Zoho Creator · Zoho CRM Plus - Billing
Service charges and rent invoiced on schedule, with e-Invoices issued for the tenants who need one.
Zoho Books
- Maintenance
Preventive maintenance scheduled for each asset, so the service contract is met before the inspection asks.
Zoho FSM - Contractors
Contractors on purchase orders, with their invoices matched to the work they did.
Zoho Procurement - Site staff
Site staff rostered and checked in at the building they were assigned to.
Zoho People
What a managed property runs on.
Work orders and preventive maintenance for each asset on site (the chiller, the lift, the genset), scheduled, dispatched, and closed with a signed service report.
See the platform →
Tenants and residents raise requests, book facilities, and read their notices and statements behind their own login. Each request is tracked to the day it closed.
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Leasing enquiries, tenants, and contracts on one record, complaints handled through its help desk, and the renewal followed up before it lapses.
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Service charges and rent invoiced on a recurring schedule, collected, and reconciled on one ledger, with LHDN e-Invoicing built in.
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Contractors and suppliers on purchase orders, quoted against each other, with their invoices matched to the work before anything is paid.
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Guards, cleaners, and technicians checked in by geo-fence at the building they were rostered to, with shifts and overtime on the record.
See the platform →A defined first engagement. Then it is held.
Process Automation Sprint
The request that goes from tenant to WhatsApp to a technician’s memory, mapped as it runs today and rebuilt with an owner at each step.
See the scope →After go-liveCARE
Guaranteed response times and Zoho-certified support, so the people who built the system stay with it after go-live.
See the plans →The e-Invoice pointThe RM10,000 rule that breaks compliant businesses
Consolidated e-Invoices are allowed for buyers who do not ask for one. A single transaction above RM10,000 is not.
Read it in In the Loop →The building should not depend on someone remembering.
Every request, asset, and contract on one record, so the service you promised is the service that runs.
Tell us what you manage.
Start with the request that goes missing most often.
Or chart your position first, on your own →