A Step-by-Step Guide to Accessing the MyTax Portal (Testing Environment)

Navigating the MyTax Portal for the first time? Don’t worry—you’re not alone, and we’ve got your back. But before you dive into the nitty-gritty, here’s a pro tip: to avoid pesky income declaration errors, make sure your MyTax Sandbox Account is properly set up. Think of it as your practice run before the big game—perfecting your moves without any risk of fouling out.

This guide is here to make the process as smooth as possible, whether you’re a director or a representative. Let’s walk you through it step by step, so you can get started with confidence.


A. Start Your Registration

Navigate to MyTax Portal (Testing Environment).

1. Click on the “Please choose ID Type” field and select “Identification Card No.

2. Fill In Your New Identity Number in (NRIC)

3. Click Submit
The system will process your request and send an activation email to your registered email address.

B. First-Time Login to MyTax Portal

The initial login begins with an activation email.

1. Check Your Email for Activation Link
Look for an email from noreply-efiling@hasil.gov.my.

2. Click on the URL link provided in the email.

3. You will be redirected to the Access the Activation Page

4 Click on the “Please choose ID Type” field and select “Identification Card No.

5. Fill In Your New Identity Number in (NRIC)

6. Click Submit

7. To Generate Your Digital Certificate first review your details for accuracy.

8. Set a secure password and confirm it.

9. Create a Security Phrase to verify your identity.

10. Accept the terms and conditions for Digital Certificate Registration.

11. Click Submit to finalize or Reset to start again.

12. A popup will confirm successful digital certificate generation. Click OK to proceed to the login page.

Once registered, you can access the portal using the following steps:

C. Logging into the MyTax Portal

Once registered, you can access the portal using the following steps:

1. Click on the “Please choose ID Type” field and select “Identification Card No.

2. Fill In Your New Identity Number in (NRIC)

3. Click Submit
The system will process your request and send an activation email to your registered email address.

D. Role Selection for Directors and Representatives

After logging in, you may need to specify your role:

1. On the main page, under Role Selection click “Individual

2. A popup will appear listing the roles that apply to the user. Select Directors of the Company.

3. Then select the company name this sandbox registration is for.

4. The portal will display the page according to role selected.

5. Navigate to the “MyInvois Menu” on the menu, and if you see “Preprod” have access to the sandbox account.

Click here to download the Government Provided PDF Guide


Congrats—you’re now ready to use the MyTax Portal (Testing Environment) like a pro! With your setup complete, you’re all set to navigate its features and ensure a seamless transition when it’s time to go live.
And here’s where we come in. At Ooroboros Sdn Bhd, we’re not just about ticking boxes—we’re about making life easier. As the authorised partner behind the e-Invoice Plugin for Zoho Books, we’re here to help you stay compliant with just a click. Whether you’re a Zoho Books user or simply exploring your options, why not join our waitlist or register for one of our upcoming webinars here.
Let’s make compliance stress-free together—because it doesn’t have to be complicated!